Remember my BBB complaint against AT&T?
Well, guess what? I got a call from an AT&T representative. She mentioned I shouldn’t have been charged, since nobody ever came out to install anything.
That folks, was also a big mix-up. I was supposed to have service on a Monday. But I got a call on my AT&T land line the prior week. It’s a person trying to contact a certain business – not mine.
I called the folks at AT&T and explained what happened. They mentioned this business hadn’t used this number in years. I added that no technician needed to come out…nor was any remote work needed…since I already had the number.
No problem. Or so I thought.
I got a call the next Monday. A technician was on his way and needed directions. I explained that the number has been working for a week…there’s no need for any remote application…nor any technician to come out.
Did he get the message? I guess not. Fast forward: I asked the technician just to verify again, that my $90 fee has been waved. Confirmed! Great!~now just let me know how inter department communication got messed up.
Which departments did I talk with? Just trace the toll free numbers on my AT&T line
New Vonage Alternative Experiment
Remember my grief with Vonage? My problems were twofold:
- Their Vonage router is faulty – unless you configure it behind a heavy duty router.
- .They have questionable business practices, as the NPR radio article eluded to (from a previous blog post).
My Vonage anniversary is September 11. I ordered an Ipevo Solo S0-10 Skype phone, as reviewed at zimbio.com/skyp…. The price and reviews are good at amazon.com/IPEV… (Amazon). Can this be my residential phone out and AT&T land line my residential phone in? Remember that Google Voice + Gizmo5 + Grandstream phone is my official business line.
Why test Vonage alternatives? It’s not because of technical issues – it’s business practices I have philosophical and theological objections to. Besides! If these alternatives work, they’re much cheaper than Vonage.
Know what else bothers me about them? I asked them to discontinue my Vonage 911 service. After all, I have 911 service with AT&T. They couldn’t do it. Even though a land line 911 service is more accurate and reliable than a VOIP alternative.
Come again? From my perspective, I can shave off $5 per month from the Vonage bill.
Christian Light Bulb Jokes
Hey! These come from a fundamentalist Christian friend. They are in good taste – I think.
Charismatic: Only 1…“Hands are already in the air.”
Roman Catholic: “None – Candles only.”
Baptists : At least 15.
“One to change the light bulb, and three committees to approve the change and decide who brings the potato salad and fried chicken.”
Episcopalians: 3
“One to call the electrician, one to mix the drinks and one to talk about how much better the old one was.”
Mormons: 5…“One man to change the bulb, and four wives to tell him how to do it.”
Unitarians:
“We choose not to make a statement either in favor of or against the need for a light bulb. However, if in your own journey you have found that light bulbs work for you, you are invited to write a poem or compose a modern dance about your light bulb for the next Sunday service, in which we will explore a number of light bulb traditions, including incandescent, fluorescent, 3-way, long-life and tinted, all of which are equally valid paths to luminescence.”
Methodists: Undetermined
“Whether your light is bright, dull, or completely out, you are loved. You can be a light bulb, turnip bulb, or tulip bulb. Bring a bulb of your choice to the Sunday lighting service and a covered dish to pass.”
Nazarene: 6…“One woman to replace the bulb while five men review church lighting policy.”
Lutherans: None…“Lutherans don’t believe in change.”
Amish: “What’s a light bulb?”
Wow. A New Year but where are the new posts? Please write something new 🙂 – Bill