Well, guess what? I got a call from an AT&T representative. She mentioned I shouldn’t have been charged, since nobody ever came out to install anything.
That folks, was also a big mix-up. I was supposed to have service on a Monday. But I got a call on my AT&T land line the prior week. It’s a person trying to contact a certain business – not mine.
I called the folks at AT&T and explained what happened. They mentioned this business hadn’t used this number in years. I added that no technician needed to come out…nor was any remote work needed…since I already had the number.
No problem. Or so I thought.
I got a call the next Monday. A technician was on his way and needed directions. I explained that the number has been working for a week…there’s no need for any remote application…nor any technician to come out.
Did he get the message? I guess not. Fast forward: I asked the technician just to verify again, that my $90 fee has been waved. Confirmed! Great!~now just let me know how inter department communication got messed up.
Which departments did I talk with? Just trace the toll free numbers on my AT&T line
New Vonage Alternative Experiment
Remember my grief with Vonage? My problems were twofold:
- Their Vonage router is faulty – unless you configure it behind a heavy duty router.
- .They have questionable business practices, as the NPR radio article eluded to (from a previous blog post).
My Vonage anniversary is September 11. I ordered an Ipevo Solo S0-10 Skype phone, as reviewed at zimbio.com/skyp…. The price and reviews are good at amazon.com/IPEV… (Amazon). Can this be my residential phone out and AT&T land line my residential phone in? Remember that Google Voice + Gizmo5 + Grandstream phone is my official business line.
Why test Vonage alternatives? It’s not because of technical issues – it’s business practices I have philosophical and theological objections to. Besides! If these alternatives work, they’re much cheaper than Vonage.
Know what else bothers me about them? I asked them to discontinue my Vonage 911 service. After all, I have 911 service with AT&T. They couldn’t do it. Even though a land line 911 service is more accurate and reliable than a VOIP alternative.
Come again? From my perspective, I can shave off $5 per month from the Vonage bill.
Christian Light Bulb Jokes
Hey! These come from a fundamentalist Christian friend. They are in good taste – I think.
Charismatic: Only 1…“Hands are already in the air.”
Roman Catholic: “None – Candles only.”
Baptists : At least 15.
“One to change the light bulb, and three committees to approve the change and decide who brings the potato salad and fried chicken.”
“One to call the electrician, one to mix the drinks and one to talk about how much better the old one was.”
Mormons: 5…“One man to change the bulb, and four wives to tell him how to do it.”
“We choose not to make a statement either in favor of or against the need for a light bulb. However, if in your own journey you have found that light bulbs work for you, you are invited to write a poem or compose a modern dance about your light bulb for the next Sunday service, in which we will explore a number of light bulb traditions, including incandescent, fluorescent, 3-way, long-life and tinted, all of which are equally valid paths to luminescence.”
“Whether your light is bright, dull, or completely out, you are loved. You can be a light bulb, turnip bulb, or tulip bulb. Bring a bulb of your choice to the Sunday lighting service and a covered dish to pass.”
Nazarene: 6…“One woman to replace the bulb while five men review church lighting policy.”
Lutherans: None…“Lutherans don’t believe in change.”
Amish: “What’s a light bulb?”