7 Steps To Choosing A VOIP Service Provider

The expansion of broadband service is directly helping the penetration of VoIP services to every corner of the US. VoIP has not only impressed the corporate world, cloud-based technology has even found a place in the households through offerings such as Skype and Vonage. The number of VoIP service providers in the US is growing with every passing day. VoIP can help you save a lot of money that you otherwise spend on your telephone bills. However, you need to judiciously choose the right VoIP service provider that fits both your budget and needs.

Here is a list of 7 steps to choose a VoIP service provider:

  1. Internet Connection Speed: Determine whether your Internet connection is ready to carry out VoIP or not. There are several instances where people are not satisfied with the quality of VoIP service. The problem often has its roots in the poor Internet connection – VoIP service providers are not the culprits. You need to run the vital VoIP speed test to decide whether the connection is fast enough to handle VoIP calls or not. Slow Internet connection is the biggest impediment of VoIP calls. Consult your VoIP service provider to understand how much speed you need in your connection, and how to divide a specified bandwidth for VoIP calls.

  2. Costs Savings: You need to thoroughly analyze your current telephone bills and find out the amount you are spending every month. You also need to find out the features that you need like call forwarding, call waiting, caller ID and 3-way calling etc. Now you need to calculate the money you spend for these features. If your primary goal behind installing VoIP is to save money, you need to find out the savings you will incur for cancelling bundled services like television, DSL and land line phone services.

  3. Compare Offerings: You will need to carry out some research work and find out about the features being offered by the different service providers. You need to compare the features along with the charges (monthly/yearly). Compare standard services provided like SIP Trunking, Video Conferencing. Companies offer both free as well as the paid services.

  4. Read The Terms & Conditions: You will also need to have a look at the contract term, equipment return policy and money back guarantee. You need to find out the VoIP service providers who are providing at least one month guarantee. In case a service provider does not offer the guarantee hen it is better to avoid them. As far as the major providers in the market are concerned, all offer the guarantee. The contract needs to be understood properly because there are many things that you might find a bit tough to comprehend.

  5. Broadband or DSL: In case you already have a DSL, cancelling your phone services might not be that easy. Majority of the phone service companies offer metered services where you pay on the basis of every call. As your new VoIP service would be using only the Internet connection, you might not be using the copper line while only running the DSL on it. Try to understand all the aspects of your metered service. Does it make sense to completely do away with your copper lines, and get a cable broadband? Moreover, there is no point in paying for a PSTN line when you are hardly going to use it to make or receive calls.

  6. Portability: Portability is also an important factor to consider, so you need to verify whether you will be able to keep your present phone number or not. Do not consider the VoIP service providers who do not allow you to keep your present phone number.

After you have finalized all the above things, it is time to call up the VoIP service provider and start enjoying the latest telephony features.

About The Author

Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.

Footnote from Randy Kemp: One can find a VOIP directory at The Best VoIP Phone Services of 2021 – Digital.com

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