Enterprises are going mobile and, the UC&C, or Unified Communication and Collaboration, market is growing fast. Mobile Unified Communication too is growing at a rapid pace and organizations are adopting the latest technology pretty quickly. Majority of the fast growing companies around the world are looking to enhance the real-time collaboration and communication among its employees. There have been numerous developments in the communication technologies and this has helped bring forth better UC&C solutions, which are offering enhanced communication experience.
Besides all this, organizations are also trying to catch up with the BYOD or Bring Your Own Device trend and this is being fuelled by the latest mobile technology that opens up newer avenues for business communication and collaboration on a real time basis. Unified Communication and mobile technology has been integrated to give rise to enhanced and efficient communication solutions. Businesses are jostling for greater market share and in order to gain competitive advantage, the demand for optimized business processes or workflow too is growing. This giving rise to a phenomenon where the businesses are fast adopting the latest Mobile unified communication solutions.
The emergence of mobile workforce and the growing use of smartphones are further driving the need for integrating unified communication solutions with mobile devices. As more and more companies hire mobile workforce they will have to adopt mobile UC&C in order to facilitate communication and collaboration among its employees on a real time basis. Even a few years back interoperability among different devices was a big hurdle in the path of integration of mobile telephony and UC but with technological developments like SIP or Session Initiation Protocol, VoLTE or Voice over Long Term Evolution and WebRTC or Web Real-Time Communication, the gap has been bridged.
Both SMBs (Small and Medium Businesses) as well as large organizations are getting an opportunity to choose from a wide range of Mobile clients and UC services as per their
communication needs. Cloud service providers, UC vendors, providers of Telecom network, and third-party service providers are augmenting their services to suit the mobile communication needs of enterprises across the world.
Business leaders and telecom researchers have revealed through various surveys and studies that the mobile communication and collaboration market is going to swell to $17.38 billion from $5.15 billion by the year 2019. All the trends point to only one direction – mobile unified communication and collaboration is going to get widespread acceptance among the forward thinking business houses. We need to understand that there are numerous communication channels available to the users but they rarely think about the channels. The concern of the users is to reach out to their contacts using the easiest and the most effective communication system. Telecom companies will have to shift their focus from just providing solutions and instead help the solutions really work for the organizations. Mobile is the requirement of modern day workforce and sooner or later the companies will have to focus on communication solutions that leverage the power of mobile telephony.
About the author
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.