Magic Jack Go review

Currently I have Ooma for a home phone service. They have great reviews and overall ratings on Amazon. I also have had great service with them. As a premier, they have an Android app with unlimited minutes (i.e. a cap does exist somewhere, just like with Magic Jack). But I noticed that Magic Jack has great reviews on Google Play. It’s time to give that a try off of Amazon.

The first thing is to figure out how to activate it. Unlike Ooma or Obihai devices that are detected off the router, Magic Jack doesn’t work like that. I’ve tried it and it didn’t work. But this YouTube video is very good and I followed the steps.

But there are two problems I ran into. I like to emphasize that you should first research the problems on Google or Bing. Enter the right keywords or phase. Don’t chat with the Magic Jack chat, as you might find the answer yourself much easier. Let’s look at my two problems.

  • After I went through the PC activation process, I plugged the Magic Jack into my router. But I was getting a number 1 – no Internet connection message – via the phone. Now it was time to try an experiment. The Ethernet cable that came with Magic Jack is flat. My Ooma device is also connected to my router – no problem. What is the problem?  It was time to substitute a standard cable I had lying around. It was round in diameter – not flat like the Magic Jack cable. Now I had Internet connection. My advice? Use another standard cable to substitute for the Magic Jack provided one. If you don’t have one, go to Walmart, Target, Myers, Sam’s Club or Costco and buy one.
  • The second problem was aloud humming noise that occurred – after a few hours. But a Google search came up with articles at Magic Jack humming noise 1 and Magic Jack humming noise 2. The answers they suggested centered around grounding. Time for an experiment. First I tried plugging the Magic Jack into different outlets – no change. Then I swapped the cordless phone from Ooma for my Magic Jack. Then I hooked up the corded phone into Ooma. Ooma now had the humming noise and Magic Jack was fine. The answer was to go to Walmart and purchase a Vtech cordless phone for the Magic Jack. Problem solved.

I’ve made some communication tests with the Ooma, Magic Jack and Google Hangouts dialer app. The quality is quite good, but I also run the VOIP phones off a hi-speed cable setup. Ooma premier has many more bells and whistles then Magic Jack. But Magic Jack is not bad, if you follow the steps I recommend. The only issue with the Ooma app was there was no end call button.  Support had me uninstall and install it.  I think they should have it available as an update – like other apps.

Anyway, here is a tip. When you access Facebook, web, etc. at home, you are going off the mobile network and chewing away at data caps. When they are reached, the data is then throttled (i.e. slowed down). If you have a router and set up a home network, the cell phone can connect to it at home. So if you connect to your home WiFi (or public WiFi with a VPN app), it uses that to connect to Internet, etc.

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